At first glance SMS text messages would seem like a natural for inclusion in a community radio station’s essential toolkit. SMS messages are inexpensive and easy-to-use and in recent years the mobile phones that are needed for sending and receiving them have become ubiquitous. However, a survey of recent projects indicates that use of SMS messages among community media in the developing world is still at an early stage. In most stations SMS use is informal. The few cases identified of community stations making more complex use of SMS messages have accompanied political crises or natural disasters and have inevitably been donor financed. There are few, if any, experiences of complex uses of SMS by community media without external funding and technical support, even though the financial and technical resources required are minimal.
When the GSM mobile telephone standard was developed engineers included the ability to send short text messages, up to 160 characters, between phones. Operators were sceptical about the service’s ability to interest customers or to generate revenue, but consumers massively took it up as a convenient and inexpensive alternative to voice calls. With time applications and services were developed enabling, for example, broadcast messages, mobile payments, polling and information services. In 2007 global revenue from SMS messages was more than $50 billion with more than 1 trillion messages sent.(1)
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